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Cookies Policy

This Cookies Policy explains how Hb88 Casino may use cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. Cookies help us provide core website functions, remember preferences, understand how visitors use our services and support a safer, more consistent online experience.

Hb88 Casino operates under a licensing jurisdiction and employs certified RNG technology across all games, with AML screening applied to every deposit and KYC identity verification required before the first withdrawal.

1. What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information held about you.

We may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, we refer to all of these technologies as cookies unless a distinction is necessary. These technologies may collect information such as your device type, browser settings, general location, pages viewed, links selected, session activity and interactions with website features.

Cookies can be set by Hb88 Casino, or by third-party service providers that help us operate, secure, analyse or improve the website. The use of a particular cookie may change as our website, services and technology develop. We aim to use cookies in a way that is consistent with applicable Australian privacy requirements and our broader privacy practices.

Types of cookies we may use

  • Strictly necessary cookies: These support essential functions, such as page navigation, account access, security controls, session management and the prevention of suspicious activity. The website may not work properly if these cookies are disabled.
  • Preference cookies: These remember choices you make, such as language, region, display settings and other preferences, so that the website can provide a more convenient experience.
  • Analytics cookies: These help us understand how visitors use the website, including which pages are visited, how users move through the site and whether features are working as intended. The information is generally used in an aggregated or otherwise de-identified form.
  • Performance cookies: These help us monitor website performance, identify technical issues and improve loading, reliability and usability.
  • Advertising or marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising or show content that is more relevant to your interests. We will seek consent where applicable before placing non-essential marketing cookies.
  • Security and fraud-prevention technologies: These help detect unusual activity, protect accounts and transactions, enforce website rules and support the integrity of our services.

2. How we use cookies

Hb88 Casino may use cookies and similar technologies for several business and operational purposes. Their use can help us deliver the website, maintain secure sessions and remember settings during your visit. Cookies may also help us understand general usage patterns so we can improve the design, content, functionality and accessibility of our digital services.

  • To keep the website functioning and make essential services available.
  • To maintain your session and support sign-in or other account-related functions.
  • To apply security measures and identify activity that may be unauthorised, abusive or fraudulent.
  • To remember preferences and reduce the need for you to enter the same information repeatedly.
  • To measure website traffic, performance and feature usage.
  • To identify errors, diagnose technical problems and improve reliability.
  • To understand how content and navigation are used.
  • To support responsible operation of the website and the application of relevant account, age and location controls where applicable.
  • To assess the effectiveness of communications or promotional activity, where such activity is permitted.
  • To comply with legal obligations, protect our rights and respond to lawful requests.

Information gathered through cookies may be combined with information you provide directly, information generated when you use our services or information received from service providers. We use this information for the purposes described in our Privacy Policy and in accordance with applicable law. We do not use cookies to avoid or replace any identity, age, location or customer verification requirements that may apply to online gambling services.

Some cookies may remain on your device for a defined period after you leave the website, while others are deleted when you close your browser. The length of time a cookie remains active depends on whether it is a session cookie or a persistent cookie, the purpose for which it is used and the settings applied by us or the relevant third-party provider.

3. Third-party cookies and services

Some website functions may be provided with the assistance of third parties. These providers may use cookies or similar technologies on our behalf, or may collect information independently under their own privacy policies. Examples can include providers of website hosting, security, analytics, customer support, payment-related technology, fraud prevention and performance monitoring.

Third-party services may process information on servers located in Australia or overseas, depending on the provider and the technical arrangements in place. Where personal information is involved, our handling practices are described in the Privacy Policy. You should review the privacy and cookie information published by a third party if you want to understand how that provider collects, uses or stores information.

We do not control every cookie that may be placed by a third-party service, and the list of providers may change over time. A browser extension, embedded content or other external service may also place cookies when you interact with it. We take reasonable steps to work with suitable providers and to manage third-party technologies appropriately, but this policy does not replace the terms or privacy notices of those providers.

Cookies and personal information

A cookie may be associated with an online identifier, device identifier, account or other information that can make an individual reasonably identifiable. Where this occurs, we treat the relevant information as personal information and handle it in accordance with applicable privacy requirements. We use appropriate administrative, technical and organisational measures to help protect information from misuse, loss, interference and unauthorised access.

Cookies do not give us access to your device, files or information beyond the data that your browser makes available through the relevant technology. You should still take reasonable steps to protect your devices and accounts, including using current security software, keeping your browser updated and avoiding access through insecure or shared networks.

4. Managing cookies and contacting us

You can manage cookies in several ways. When available, our cookie preference tool allows you to accept or reject categories of non-essential cookies. You can also adjust your browser settings to block cookies, delete existing cookies, receive a warning before a cookie is stored or allow cookies only from selected websites.

The method for changing cookie settings varies between browsers and devices. Your browser provider will generally provide instructions in its help or privacy settings. If you use more than one browser or device, you may need to apply your choices separately on each one. Some mobile devices also include advertising, tracking or privacy controls in their system settings.

Disabling or deleting cookies may affect your experience. Essential account, security or session functions may not operate correctly, some preferences may not be retained and parts of the website may become unavailable. Rejecting analytics or marketing cookies should not normally prevent access to core website content, but certain features may depend on technologies that your settings block.

Your choices and privacy rights

Depending on your circumstances and applicable law, you may have rights relating to personal information, including rights to request access, correction or information about how it is handled. You may also be able to withdraw consent where processing relies on consent. Cookie controls do not necessarily remove information that was collected before your settings were changed, and some information may need to be retained for security, legal or operational reasons.

For information about access requests, corrections, complaints or other privacy matters, please refer to the contact and complaint process in our Privacy Policy. We do not include contact details in this policy. If you have a question about cookies, please use the available support or contact method displayed on the Hb88 Casino website.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review the policy from time to time so you understand how cookies and similar technologies are used. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

This policy is intended to provide general information about cookies used in connection with Hb88 Casino. It does not change any applicable terms and conditions, privacy obligations, responsible gambling information or other rules that govern your use of the website and services.